※ Ecommerce & Retail
We empower and protect ecommerce & retail companies and their customers using a single API and the power of real-time mobile intelligence.
Empowering ecommerce & retail with robust security
It’s never been more true when it comes to e-commerce and retail, that security is more than a necessity — it’s a business imperative. As digital transactions surge and consumer expectations evolve, e-commerce platforms and retailers face significant threats, from identity theft and fraudulent transactions to account takeovers. These challenges not only risk financial losses but can also erode customer trust, leading to long-term damage.
Fraud losses occurring at account creation*
Increase in losses due to chargeback fraud*
Projected ecommerce fraud losses by 2028**
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Key challenges in the ecommerce & retail sector include:
Account Takeover Fraud: Criminals use stolen credentials or SIM swap techniques to gain unauthorised access to customer accounts.
Phishing and Credential Stuffing: Attackers deceive customers into revealing their login details, which are then used to execute fraudulent transactions. Credential stuffing is when compromised passwords are used to log in to unrelated accounts.
Payment Fraud: Fraudsters exploit vulnerabilities in payment processes, resulting in unauthorised transactions and chargebacks.
Origination Fraud: A major challenge for e-commerce is new account creation, where nearly 50% of fraud losses occur.
Consumer Trust: Ensuring that customers feel secure while shopping online is crucial for maintaining a loyal customer base.
How Sekura.id Addresses These Challenges
Sekura.id’s suite of products offers comprehensive solutions tailored to meet the specific needs of ecommerce & retail using the superpower of the SIM card.
The SIM card, a ubiquitous and secure element in mobile communication, serves as the cornerstone of Sekura.id’s solutions. Unlike traditional methods, SIM-based authentication and verification provide unparalleled security and convenience.
Unhackable and Unspoofable: The inherent security of SIM cards makes them resistant to hacking and spoofing attempts, offering a robust layer of protection for banking transactions.
Sekura.id use the super of the SIM with Mobile Operator data in real time to build a picture of your customer. That’s identifying them, matching their details, doing KYC and AML and giving you the unique confidence you need when weighing them up a a transaction-worthy customer or not.
One area where Mobile Identity excels for ecommerce & retail companies is in preventing fraudulent accounts being set up – a major threat to many online retailers.
Authentication with SAFr Auth
Sekura.id’s SIM-based security solutions are designed to combat the unique challenges of the ecommerce and retail sector, providing robust, real-time protection against a variety of fraud types.
SAFr Auth enhances the security of user authentication processes, offering a seamless and secure way to verify customer identities:
Phishing and Credential Stuffing Prevention: By leveraging data from mobile network operators, SAFr Auth ensures that authentication attempts are legitimate, mitigating the risk of phishing and credential stuffing.
Protection Against Account Takeover: SAFr Auth’s SIM-based approach significantly reduces the risk of account takeovers, ensuring that only the rightful owner can access their account.
‘Humanised’ Authentication: The solution works instantly via the SIM card, eliminating the need for device binding, passwords or OTPs, ensuring a smooth and secure shopping experience.
By integrating SAFr Auth, the ecommerce & retail companies we work with significantly reduce the risk of fraud and build trust with their customers through a secure and fast authentication process, that removes the weakest part of authentication: the human.
No passwords to steal. Nothing to remember or store. Nothing to intercept. Sekura.id provides the identity layer the Internet lacks.
Verification with Mobile-to-Person Match (MPM)
SIM Swap Detection provides crucial protection against one of the most common forms of account takeover fraud in ecommerce & retail
- Continuous Monitoring: The system tracks SIM card changes in real time, ensuring immediate detection of any unauthorised attempts to hijack a customer’s mobile number.
- Instant Alerts and Responses: Leveraging live data, the solution provides immediate alerts, enabling e-commerce platforms to block suspicious transactions and protect customer accounts based on a bespoke range of reporting.
- Customisable Fraud Prevention: Retailers can adjust security settings to flag or block transactions based on the timing of recent SIM changes, allowing for flexible risk management.
Fraud prevention with real-time SIM Swap detection.
SIM Swap Detection provides crucial protection against one of the most common forms of account takeover fraud in ecommerce & retail
- Continuous Monitoring: The system tracks SIM card changes in real time, ensuring immediate detection of any unauthorised attempts to hijack a customer’s mobile number.
- Instant Alerts and Responses: Leveraging live data, the solution provides immediate alerts, enabling e-commerce platforms to block suspicious transactions and protect customer accounts based on a bespoke range of reporting.
- Customisable Fraud Prevention: Retailers can adjust security settings to flag or block transactions based on the timing of recent SIM changes, allowing for flexible risk management.
Customers hate SMS OTPs
SMS OTP Replacement via SAFr Auth offers a more secure, more convenient, safer alternative to traditional SMS-based authentication, reducing the risk of SIM swap fraud and phishing and making the customer journey a breeze.
- Advanced Security: By eliminating reliance on SMS OTPs, this solution mitigates the risks associated with SIM swap fraud and phishing attacks.
- Seamless User Experience: Customers enjoy a smoother authentication process, as they no longer need to wait for OTPs to arrive via SMS, ensuring a more efficient checkout experience.
- Increased Loyalty: Amazon’s success has shown that removing friction is the key to repeat sales. Customers are likely to take the path of least resistance when shopping with you.
- Cost-Effective: Reducing the need for SMS delivery lowers operational costs while enhancing security.
The Superpower of the SIM card
The SIM card, a ubiquitous and secure element in mobile communication, serves as the cornerstone of Sekura.id’s solutions. Unlike traditional methods, SIM-based authentication and verification provide unparalleled security and convenience. Sekura.id’s solutions leverage the inherent security of the SIM card to provide unparalleled protection for ecommerce & retail platforms:
Unhackable & unspoofable
The inherent security of SIM cards makes them resistant to hacking and spoofing attempts, offering a robust layer of protection for banking transactions.
Many regulations and standards around mobile identity and authentication (e.g., eIDAS in the EU) recognise and recommend the use of SIM cards due to their robust security features.
Broad Coverage & Convenience
With Sekura.id’s services covering over 2.5 billion people globally, banks can ensure secure and reliable identity verification and authentication across diverse geographies.
What about eSIMs? With the advent of embedded SIMs (eSIMs), mobile identities can be provisioned and managed remotely, providing additional flexibility and security.
Cryptographic Capabilities
SIM cards come with built-in cryptographic capabilities, allowing them to perform encryption and decryption operations securely within the hardware.
They facilitate secure key management, ensuring that cryptographic keys are generated, stored, and used in a secure manner.
Isolation from Device OS
The security functions of the SIM card are isolated from the device’s operating system, reducing the risk of software-based attacks.Since the SIM operates independently of the device's OS, the attack surface for malicious software is significantly reduced.
Banking
Ecommerce & retail companies trust Sekura.id to protect millions of transactions every month.
Last thing: You're not just buying fraud prevention, you're also gaining happy, loyal customers...
Sekura.id is redefining security in the banking industry through its innovative use of SIM-based technology. By addressing critical pain points such as identity theft, SIM swap fraud, and advanced phishing attacks, Sekura.id provides ecommerce & retail companies with powerful tools for authentication, verification, and fraud prevention.
These solutions not only enhance security but also streamline the user experience, ensuring that customers can access their banking services with ease and confidence.
