Secure. Frictionless. Passwordless. With all the cryptography and device binding already in the SIM, there is no better, more secure or easier way to verify customer account details.
Determine identity changes made by consumers are reflective of what we know within their mobile life. Ensure details used by customers are relevant. Verify changes made by customers online in real time.
Enable no-friction online changes by checking for the mobile person mobile operator relationship. Determine if trust of the number is still in place.
Mobile Operator Relationship Checks:
Continuously monitor and validate the relationship between the mobile number, the customer, and the associated mobile operator to ensure accuracy.
Evaluate whether the trust associated with a particular mobile number is still valid, ensuring that the account is not compromised.
Ensure that the person attempting to log in is the legitimate owner of the mobile number associated with the account.
Use SIM-based intelligence to detect any suspicious activity or unauthorised changes to customer data to prevent fraud.
Employ dynamic authentication methods based on real-time changes in the mobile-person-mobile operator relationship to enhance security.
Personalised User Experience:
Utilise mobile intelligence to customise the user experience based on the customer’s current mobile data, improving engagement and satisfaction.
Addressing Data Staleness:
Detect and rectify discrepancies between customer-provided data and the current mobile operator data, reducing the risk of using outdated information.
Automatic Update Notifications:
Notify customers about any changes made to their account information, ensuring transparency and keeping them informed about updates.
Ensure compliance with data protection regulations by regularly validating and updating customer information with their consent.
Proactive Customer Support:
Use mobile intelligence to anticipate potential customer issues and proactively address them before they become significant concerns.
Streamlined Account Management:
Enable customers to make frictionless online changes by automatically checking and updating relevant details without reqpopuiring manual input.
Enhanced Marketing Targeting:
Leverage updated mobile data for more accurate and targeted marketing campaigns, ensuring that promotions reach the intended audience.
Ensure that billing information is up to date and accurate by cross-referencing with the latest mobile operator data.
Customer Feedback Integration:
Use mobile intelligence to integrate customer feedback and reviews, ensuring that the company stays responsive to user concerns and preferences.
Build trust in your customer with the superpower of the SIM. Unlock a huge range of data signals from the SIM card, direct from the Mobile Operator. Unhackable and unspoofable, it’s the most secure, reliable and swift way to verify and authenticate your customer. Protect revenue, prevent fraud and ensure you know who your customer is. Or isn’t.
Let’s say you’re interested. We’ll listen to you and your unique situation or pain points and only then recommend a bespoke solution if it works for you. You can test our awesome SAFr framework with a Proof of Concept (POC) and we’ll work with you to ensure you have help every step of the way. If you like what you see (and we’re pretty sure you will) and want to go ahead, then that’s great. You’ll be enjoying a superlative account experience in no time.
Our customer, partner, onboarding, technology and delivery teams are all experts, totally knowledgable about what we can do (and what we can’t) and are all yours during your Sekura.id journey, from initial enquiry, to POC, to switching on live service. Mobile Intelligence is an awesome tool for customer accounts and the service is just as awesome too.
Sekura.id works with the industry’s leading Identity vendors. Be part of our exclusive partner network and add best-in-class mobile identity services to your portfolio.
Already on six continents, we’re on a mission to provide truly global mobile identity coverage, Unlock your mobile network’s potential by working with Sekura.id.